The other evening after listening to a neighbor talk about her family I asked whether she was "rules oriented." I was certain she was, but I wanted to double-check my prediction. "Of course," she said. "That's the best way to raise kids. Aren't you?" Amused by her shock at my negative answer, I was more intrigued by the fact that in spite of a number of personally-revealing conversations, she was clueless regarding my orientation.
Her lack of mind reading tools resulted in prediction failure.
As a business person, you can’t afford that kind of prediction failure. Your ability to predict others’ thinking and behavior is not only necessary for working with your boss, peers, subordinates, clients and teams, it’s also necessary for overall career success.
Mind-reading skills grow out of two disciplines...